Privacy Policy

Effective Date: 11 May 2023

Welcome to Nature’s Phoenix CBD. This Privacy Policy is designed to inform you about how we collect, use, disclose, and protect the personal data you provide to us when you visit our website at naturesphoenixcbd.com. We take your privacy seriously and are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Table of Contents

  • Information We Collect
  • How We Use Your Information
  • Legal Basis for Processing Your Information
  • Cookies and Tracking Technologies
  • Disclosure of Your Information
  • Data Retention
  • Your Rights
  • Security of Your Information
  • Third-Party Websites
  • Children’s Privacy
  • Changes to Our Privacy Policy
  • Contact Information

Information We Collect

We may collect the following types of personal data when you visit our website or interact with us

  • Personal Identification Information: Your name, email address, postal address, and phone number.
  • Payment Information: If you make a purchase, we may collect payment card information (e.g., credit card number).
  • Device and Usage Information: Information about your device and how you use our website, including your IP address, browser type, and operating system.
  • Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies. Please refer to our Cookie Policy for more details.

How We Use Your Information

We use your personal data for various purposes, including but not limited to

  • Processing and fulfilling your orders.
  • Responding to your inquiries and providing customer support.
  • Sending you promotional emails and newsletters (with your consent).
  • Improving our website and services.
  • Complying with legal obligations.

Legal Basis for Processing Your Information

We will process your personal data on the following legal bases

  • Performance of a Contract: When processing is necessary to fulfill a contract with you (e.g., processing your orders).
  • Consent: When you have provided your explicit consent for specific processing activities (e.g., receiving marketing emails).
  • Legitimate Interests: When we have a legitimate interest, and such interests are not overridden by your data protection rights.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities on our website. For detailed information on how we use cookies, please refer to our Cookie Policy.

Disclosure of Your Information

We may share your personal data with

  • Service providers who assist us in providing our services.
  • Legal authorities if required by law.
  • Third parties if we have your consent.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Your Rights

You have the following rights under GDPR

  • Access to your personal data.
  • Correction of inaccurate information.
  • Deletion of your data (in certain circumstances).
  • Restriction of processing (in certain circumstances).
  • Data portability (in certain circumstances).
  • Object to processing (in certain circumstances).

To exercise these rights, please contact us using the information provided in Section 12.

Security of Your Information

We take reasonable and appropriate measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected personal information from a child under 16, please contact us, and we will take appropriate steps to remove the information.

Changes to Our Privacy Policy

We may update our Privacy Policy to reflect changes to our data processing practices. Any changes will be posted on this page, and the effective date will be updated accordingly.

Contact Information

If you have any questions or concerns about our Privacy Policy or the way we handle your personal data, please contact us [email protected]